![]() Windows Phone Session: Head to Menu → Account → Change password → Type your new password, authenticate, and press Done.For MegaSync Session: Go to Mega icon on your taskbar, next to the time/date → Settings/Preferences → Your account → Change password → Enter the new password, verify it, and choose Save.iOS session: Launch the application and go to Menu button → Settings → Security options → Change password → Provide new password, confirm it, and select Save.For Android session: Press the Menu icon → Choose the profile image to access Your account → Change password → type your new password, validate and save it.For a session in browser: Go to Menu → Your account → Security → Type a new password, verify it, and press Save.Steps for doing so depend on the device where you began the session. To restore a Mega account without the recovery key, you must start an open session on a device. No recovery key? You can still employ an open account session Download mega-recoverykey.txt file and provide the key to reset your password like above.If you are unable to view the email, then look into the Spam/Junk folders. Check your email for a verification link sent to your inbox.Now, type an email address you’re using currently.Select Yes, I have the recovery key and pick Submit.Repeat the step 1 above, then follow the same steps to get to the page where you can enter the mega-recoverykey.txt file.In case you don’t have the original email associated with your Mega account, you can use another email to recover your account. Using an alternative email to recover an account for Mega Enter your recovery key and set a new password.If you’re logged into your account, you may reset it by providing the associated email ID.Check for the devices logged in to your Mega account whether from web browser, or desktop or mobile app.If you don’t have the key, proceed to No, I don’t have my recovery key.You’ll be asked to enter your 22-character backup mega-recoverykey.txt.Leave the email field blank in case you don’t remember it. (If you remember your email ID, you’ll receive a verification link to reset your account password). Provide your e-mail address from your Mega account.Head over to the Mega Recover page, and choose “Forgot your password?”.Recover Mega account with or without email account accessĪs we mentioned, if you lose your Mega account’s password, you can use the recovery key to retrieve it. To save a file, you must have access to your Mega account or be linked to one of your devices or software: computer, mobile phone, tablet, MegaSync, or browser add-on. Additionally, you should never enter it anywhere else. Because each account’s recovery key file is unique, files obtained from other sources will not work. After making an account, it’s a good idea to save this file to a secure location, but it remains available from the control panel if you’re logged in on another device.īeware that you won’t be able to get this file from other websites on the web. This file may only be downloaded from the management panel of your Mega account while logged in. This is a text file containing a 22-character recovery key, which allows you to access your account if you forget your login password. Mega-recoverykey.txt is the file that Mega recommends you download when creating an account. However, if you’ve misplaced your account’s encryption key, keep in mind that you’ll need to find it or utilize a live session to restore the data on the account. Account rescue services are available to Mega users, too. Don’t worry if you’ve forgotten your password or don’t know the recovery key. If you’re one of the people who’ve submitted this data, you know you’ll need a username and password to access your account information, and share, delete, or download them. After all, this service receives millions of files every day.
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